AmigoSlots Privacy Policy

At AmigoSlots, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit AmigoSlots Casino, register an account, or use our services. By using amigoslots.com, you agree to the practices described below. AmigoSlots Casino is operated by Jumpman Gaming Limited, and we comply with applicable UK data protection laws, including the UK GDPR and the Data Protection Act.

Information We Collect

When you create an account with us or browse Amigo Slots, we may collect several categories of personal information. We collect this data to verify your identity, provide our services, process transactions, and comply with our licensing obligations under the UK Gambling Commission and the Alderney Gambling Control Commission.

• We collect your name, date of birth, address, email address and phone number during registration
• We gather payment details when you make a deposit or request a withdrawal, including card information processed through Visa Debit, Mastercard Debit, Maestro, PayPal, Neteller or Skrill
• We track your gaming activity, including games played, bets placed, wins and losses, to improve our services and manage our loyalty program
• We record your IP address, device type, browser information and login timestamps for security purposes
• We store copies of identification documents submitted for verification, as required before processing any withdrawal
• We log communications you have with our customer support team via LiveChat, email or our contact form

How We Use Your Information

We at AmigoSlots use your personal data for a variety of legitimate business purposes. Our use of your information is always limited to what is necessary to operate AmigoSlots Casino safely and legally.

• We use your data to verify your age and identity before allowing you to deposit or withdraw funds
• We process your transactions and manage your Real Money and Bonus Funds balances
• We use your gameplay history to administer our Amigo Club loyalty program, including tracking trophies and rewards
• We send you promotional communications about our welcome bonus, Daily Wheel, Weekly Cashback and other offers, where you have opted in
• We analyse aggregated data to improve our games library, website functionality and customer experience
• We use your information to detect fraud, prevent money laundering and comply with regulatory reporting requirements

Legal Basis for Processing

Our processing of your personal data is based on several legal grounds. We process data where it is necessary to perform our contract with you, where we have a legal obligation under gambling regulations, where you have given consent, or where we have a legitimate interest in operating and improving AmigoSlots Casino.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate our services effectively.

• We share data with payment processors to facilitate deposits and withdrawals
• We share information with identity verification providers to confirm your age and identity
• We disclose data to regulatory bodies, including the UK Gambling Commission, where required by law
• We may share information with game providers such as NetEnt, Pragmatic Play, Red Tiger and Blueprint Gaming, strictly for operational purposes
• We may disclose data to law enforcement agencies when legally obligated to do so

Cookies and Tracking Technologies

When you visit Amigo Slots, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. Our cookie use is detailed in our separate Cookies Policy, which you can review for further information on how we manage tracking tools across amigoslots.com.

Data Security

We take data security seriously and have implemented technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Our servers use encryption protocols, and we restrict access to your data to authorised personnel only. Despite our safeguards, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your login credentials when accessing your AmigoSlots account.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting and regulatory requirements. Where you close your account, we may still retain certain records for a period required under gambling licensing obligations, typically up to five years.

Your Rights

As a user of AmigoSlots Casino, you have a number of rights regarding your personal data under UK data protection law. We respect these rights and will respond to your requests promptly.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct any inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing
• You can withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with the Information Commissioner's Office if you believe your data has been mishandled

International Transfers

In some cases, we may transfer your personal data outside the United Kingdom to our service providers. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

Children's Privacy

AmigoSlots Casino is strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account with us, we will take immediate steps to close the account and delete the associated data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of AmigoSlots Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your data protection rights, please reach out to our support team. You can contact us via LiveChat, available 6:00-21:00 (BST) seven days a week, or by emailing support@jumpmangaming.com. For complaints, please contact complaints@jumpmangaming.com, and we will respond within two business days by email.